Privacy policy
Privacy Policy Last Updated: 2026/05/15
JKBMS-ESS ("Company", "we", "our", or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, mobile application, or services ("Services").
1. Information We Collect We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, shipping address, and account login information.
- Usage Data: Information about how you interact with our website/app, including IP address, browser type, device details, pages visited, and actions taken.
- Cookies & Tracking Technologies: We use cookies, beacons, and analytics tools to improve user experience and personalize content.
2. How We Use Your Information We use the collected data to:
- Provide and improve our Services
- Process transactions and deliver orders
- Send updates, promotional offers, and important notifications
- Personalize user experience and recommendations
- Ensure security, detect fraud, and comply with legal obligations
3. How We Share Your Information We do not sell your personal information. However, we may share your information with:
- Service Providers: Third parties who help us operate our business (payment processors, delivery partners, IT support, etc.).
- Legal & Compliance: Authorities if required by law, regulation, or to protect rights and safety.
- Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred.
4. Data Security & Storage All personal data collected through our Services is processed exclusively within Shopify's platform at the order level. We do not independently store, distribute, or replicate your personal data outside of Shopify's secure infrastructure. We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, or destruction. However, no online transmission or storage system is 100% secure.
Your data may be processed in Hong Kong or other regions where Shopify operates its infrastructure. By using our Services, you acknowledge this cross-border data processing. Shopify's data handling practices are governed by Shopify's own Privacy Policy.
5. Your Privacy Rights Depending on your location, you may have the right to:
- Access and request a copy of your data
- Correct or update inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Restrict or object to certain data processing activities
For EU/EEA Residents (GDPR): We process your personal data on the following legal bases: performance of a contract, compliance with legal obligations, and our legitimate business interests. You also have the right to lodge a complaint with your local data protection authority (e.g., your national Data Protection Authority).
For California Residents (CCPA): You have the right to know what personal information we collect and how it is used, and to request that we do not sell or share your personal information. To exercise this right, please contact us at service@jkbms-ess.com.
To exercise any of your privacy rights, please contact us at: service@jkbms-ess.com
6. Cookies & Tracking We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
7. Children's Privacy Our Services are not intended for children under 13 (or under 16 in some regions). We do not knowingly collect personal data from children.
8. Refund & Dispute Policy For information regarding returns, refunds, and dispute resolution, please refer to our [Refund Policy].
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
10. Contact Us If you have any questions about this Privacy Policy, please contact us at: Email: service@jkbms-ess.com Address: 63 Hoi Yuen Road, Kwun Tong, Hong Kong